Terms and Conditions

Privacy Policy

This Privacy Policy is an electronic record under the Information Technology Act, 2000, and is published in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. By accessing the website, you agree to be bound by the terms of this Privacy Policy, which governs the relationship between you and Cotsandcotton regarding the collection, storage, processing, and transfer of your personal and non-personal data.

Please read this Privacy Policy carefully. By using our website, you indicate your acceptance of these terms. If you disagree with any part of this Privacy Policy, kindly discontinue the use of our website.
 

Information Collection

We collect both personal and non-personal information. This may include, but is not limited to, your name, email address, phone number, billing/shipping address, and payment details when you make a purchase on our website. Additionally, we collect demographic data such as IP addresses and cookies to enhance your shopping experience and ensure website security.

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Use of Your Information

We use your information to:

• Process and fulfill your orders

• Improve our products and services

• Send promotional offers (with your consent)

• Maintain a secure and personalized shopping experience

• Comply with legal obligations
   

Cookies

We use cookies to track your preferences and activity on our website, which helps us optimize our services and improve the overall user experience. You may choose to disable cookies through your browser settings, but this may limit certain features of the website.

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Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.

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Sharing of Information

We may share your personal data with third-party service providers for the purpose of fulfilling your orders, processing payments, and delivering promotions. We do not sell or rent your information to any third parties for marketing purposes without your explicit consent.

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Legal Disclosure

We may disclose your information if required by law, or if necessary to enforce our Terms of Service or protect the rights, property, or safety of Cotsandcotton and our users.

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Changes to this Policy

Cotsandcotton reserves the right to update this Privacy Policy at any time. Please review this page periodically for any changes.

Shipping & Delivery Policy

At Cotsandcotton, we offer shipping across India for all our bed sheets and home linens. Our shipping policy is designed to provide you with a hassle-free shopping experience.

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Payment Options

We accept various payment methods, including:

• Credit Cards

• Debit Cards

• Mobile Wallets

• UPI

• Cash on Delivery (COD)

Please note that COD orders will incur an additional fee to cover collection charges, based on the value of the order.

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Order Processing

We process orders within 1-3 business days, and products are usually delivered within 5-7 business days. Orders are not shipped on weekends or public holidays.

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Return/Exchange

Shipping charges are non-refundable in the case of a return or exchange. We strive to deliver products as quickly as possible, but unforeseen circumstances may sometimes cause delays.

Thank you for choosing Cotsandcotton for your home linen needs.